Become a PCA in aged care with a Certificate III in Individual Support from Phillips Institute

Tuition Fee Free if you’re eligible for funding Apply Now!
Become a Personal Care Assistant, Home Care or Disability Support Worker
Now only $50 or $100 for funding eligible applicants – no extra costs!

Have you ever considered becoming a Personal Care Attendant (PCA) or Aged or Disabled Carer?  If you enjoy caring for people, have a sensitive and compassionate nature, and a desire for satisfying work, then working as a personal carer in the aged care, home care or disability sector may be for you.

This qualification provides a career path into a professional aged care or health career. With Phillips Institute, you will complete class-based training with skills and knowledge classes before starting an industry-based practical placement found and organised for you by us.

We deliver residential aged care, home and community care, or disability specialisations for this qualification.

If you’re already working in a relevant role, or have previous skills, knowledge and experience, you may be eligible for some recognition of your existing competency.  You might also be interested in upskilling with our CHC43015 Certificate IV in Ageing Support.  You may only need to do eight units if you already hold the CHC33015 Certificate III in Individual Support, meaning reduced study time and reduced cost!

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Entry Requirements

No minimum education is required, however your ability to communicate well in spoken and written English is very important for working in caring and support roles and is necessary to successfully complete the course requirements. You must also be able to read and interpret information and use basic numeracy skills to the level expected in the workplace.  The training we provide will focus on developing your skills so that you will be ready for working in this important and growing sector.

All applicants must provide a copy of a current, clear National Police Check before commencing the placement.  It will not be possible to start your placement until this check is received.  Some organisations may also require you to obtain a Volunteer Working with Children Check.

In addition, some organisations will expect you to meet immunisation requirements prior to starting your placement, for example, Influenza immunisation is commonly required for work in aged care, home care and disability services.  Further information about these requirements will be given at orientation and induction.


Course duration is 22 weeks of classes for full-time intake, or 28 weeks for part-time intake, with up to one year to complete all course requirements. If you have previous skills, knowledge or experience, you may be able to complete this course in a shorter time frame.  Speak with one of our course advisors prior to enrolment for more information about credit transfer, recognition of prior learning and/or recognition of current competencies, or read our Student Handbook for further information.


This is a key component of your course where you will put everything you have learned into practice!  If you already have a placement organisation in mind, such as a residential aged care facility close to where you live, you may be able to organise your own placement. But remember, you do not have to set up your own placement we will do all the organising for you – and we will endeavour to find a placement for you as close to your home as possible.  This is something we have been doing for our students for over 20 years.


Many of our former students have continued their career with studies in Certificate IV in Ageing Support, Certificate IV in Leisure and Health, Certificate IV in Disability, or gone on to further studies in Diploma of Nursing, a Bachelor degree in Nursing and other allied health fields.  A Certificate III in Individual Support can provide a terrific launching pad for your future health care and/or community services career.  Don’t forget, you can also study a second course such as the HLT33115 Certificate III in Health Services Assistance and graduate with two qualifications! Ask us about the dual enrolment if you’re interested.

Ready to get started?

Get ready for your future aged care, HACC or disability career – Call us on 1300 558837 or just click on the Apply Now button when you’re ready to apply.
apply now buttonSample – Units of Competency

CHCCCS015 Provide individualised support
CHCCCS023* Support independence and wellbeing
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTAAP001 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care
CHCAGE001 Facilitate the empowerment of older people
CHCAGE005 Provide support to people living with dementia
CHCCCS011 Meet personal support needs
CHCPRP003 Reflect on and improve own professional practice
BSBMED301 Interpret and apply medical terminology appropriately
HLTFSE001 Follow basic food safety practices
HLTINF001** Comply with infection control policies and procedures

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Locations and Next intakes:

Carnegie – now taking enrolments for January 2019 intake;


Full time: New intake starts every 2 to 4 weeks
Part time: New intake starts every 4 to 5 weeks

Find out if you are eligible for government funding, even if you are currently employed! Note: all Phillips Institute courses are now Tuition Fee FREE, just like selected TAFE courses.


Class-based training
Full time:
Two days per week (Monday and Tuesday), 9am to 3:30pm – approximately 22-24 weeks – plus placement
Part time:
Two evenings per week (Mondays and some Thursdays 5:30pm to 8:30pm) and most Saturdays 9am to 3:30pm – approximately 28 weeks – plus placement
Placement – Residential Aged Care Facility:
3.5 to 4 weeks, Monday to Friday, usually 7am to 2.30pm
must total 120 hours minimum – we find and organise your placement for you!

What students say

“I am writing to thank you for all you did for me.  I started my work as a PCA in my placement facility… thank you again. I hope I get another chance to be your student because I think you are one of the best!”
Maz, 2016
“It was a very good course.  I am currently working in home and community care.  The course is so helpful.  I managed to secure a place to do Division 1 Nurse Training at LaTrobe University.  For my application, I wrote a personal statement which included the knowledge and skills I gained via your Cert 3 training… Many thanks”.
Mako, 2015
“I found my studies definitely helped me get a job… I didn’t think I would enjoy working in Aged Care as much as I have.  I’ve now worked in a few facilities and found I am much more suited to working with people on a 1-to-1 basis, spending time with people that really need to make a connection and have someone take an interest in them. I am working 4 days a week as a direct care worker… doing a variety of tasks including personal care, respite, transport, shopping… I am really enjoying this role as I am meeting lots of lovely people and there is plenty of variety”.
Kim, 2016
“I’m doing great! I’m now working as a client services consultant for a home care agency.  I place carers in homes and occasionally I help out as a carer too.  Loving the industry, thank you Phillips!”
Jasmine, 2014
“Staff are really nice and friendly. Course is full of reality based examples of different situations in aged care and HACC. Their way of training is really enjoyable and interesting.”
Swaranjeet, 2013
“Phillips Institute is the place to learn and make a career. I will recommend to my friends to study at Phillips Institute.”
Beant, 2013
“Thank you for the opportunity to be a student with you … I really appreciate the commitment and dedication of the staff.  It’s really a good school…keep up the good work.”
Lonswita, 2014