Aged care worker shares a joke with elderly lady as they sit on a park bench with pretty forest backdrop.

Become the change you want to see!

Are you looking for a career change and want to be part of improvements to the aged care sector?
Have you previously gained a Certificate III in Aged Care or Individual Support, or similar qualification?
Do you already work in aged care and now you’re ready to up-skill?  Would you like to have your existing competency recognised? Perhaps you’d like to learn something new, update your team-leading skills and contribute to improved accreditation outcomes in your workplace.

This course is suitable either for those who are looking for a career change, or looking to upgrade their aged care, health or community services background and experience.

  • Essential skills and knowledge are delivered via online learning and assessment, skills labs (if required), and supervised placement.
  • Practical skills are developed on the job with placement organised by us for you in an aged care facility, under supervision, over a specified period of time
  • Alternatively, for those who are currently employed in a relevant role, complete your practical placement hours and requirements while working, subject to employer and RTO approval.

This qualification is fast becoming a requirement for all PCAs as more employers call for Certificate IV trained workers to provide services to the elderly with complex needs.
The work may include:

  • provision of basic nursing care and other activities of daily living to individuals with complex needs
  • supervision and support of other workers (e.g., Certificate III qualified), students or volunteers
  • recognition and monitoring of falls risks
  • care planning and other documentation

About this course

With the Phillips Institute CHC43015 Certificate IV in Ageing Support, you can take control of your study and start anytime :

  • Self-paced online course for those already working in a relevant role
  • Attend optional workshops and enjoy learning with other aged care professionals
  • Continue to work your usual hours while you complete the required training and assessments
  • Be guided by our highly experienced and qualified facilitators who will develop your individual learning plan, and provide guidance to you with online and/or phone support.

An individual learning plan will be developed for you, depending on your existing skills, knowledge and experience, including any potential credit transfers or recognition of prior learning.


While the full duration of this program is approximately 9 months, some individuals may be able to complete in a shorter time frame where relevant prior skills, knowledge and experience are demonstrated.

Fees and Funding

Victorian residents may be eligible for generous Commonwealth and Victorian Government Funding – see our Fees and Funding page for more information.  Note: if you already hold any units suitable for credit transfer, your fees may be further reduced (Fee-for-Service option only; funded enrolments do not attract any further tuition fees reduction).

You may also be interested in: CHC43415 Certificate IV in Leisure and Health, CHC33021 Certificate III in Individual Support, CHC43121 Certificate IV in Disability Support, CHC53415 Diploma of Leisure and Health, HLT33115 Certificate III in Health Services Assistance

Units of competency in the program

CHCADV001Facilitate the interests and rights of clients
CHCAGE001Facilitate the empowerment of older people
CHCAGE003Coordinate services for older people
CHCAGE004Implement interventions with older people at risk
CHCAGE005Provide support to people living with dementia
CHCCCS006Facilitate individual service planning and delivery
CHCCCS011Meet personal support needs
CHCCCS023*Support independence and wellbeing
CHCCCS025Support relationships with carers and families
CHCDIV001Work with diverse people
CHCLEG003Manage legal and ethical compliance
CHCPAL001Deliver care services using a palliative approach
CHCPRP001Develop and maintain networks and collaborative partnerships
HLTAAP001Recognise healthy body systems
HLTWHS002Follow safe work practices for direct client care
CHCAGE002Implement falls prevention strategies*
CHCCOM002Use communication to build relationships*
HLTHPS006Assist clients with medication*

*Elective units may be subject to change